Programs Director

Supervisory Duties:

• Recruits, interviews, hires, onboards, trains, and guides new and current department staff.
• Provides ongoing management, performance feedback to ensure high quality, compliant, and timely program delivery.
• Oversee the daily workflow of the department and resource allocation.
• Provides constructive and timely performance evaluations.
• In collaboration with Leadership, handles performance feedback, discipline and termination of employees in accordance with company policy

Leadership and Collaboration:

• Lead the development, implementation, and ongoing improvement of high impact workforce and business capacity training programs aligned with the organization’s mission and strategic objectives.
• Develop, initiate and establish program goals, performance metrics, and success indicators for programs according to the strategic objectives of the organization.
• Plan and adhere to the program budget and operations in collaboration with the Senior Director of Innovation and Impact and Grant Manager to ensure fiscal responsibility and compliance.
• Create and implement evaluation strategies to assess program performance, report outcomes, and drive continuous programmatic improvements.
• Supervise and manage all program staff involved to provide feedback and resolve complex problems.
• Maintains and builds strong relationships with funders, stakeholders, community partners, and vendors.
• Discover and recommend ways to enhance efficiency and productivity of procedures and people.
• Works collaboratively with Membership department to coordinate and deliver effective resources to HACIA members.
• Oversee Programs Department event planning.
• Apply change, risk and resource management principles as needed.
• Create plans to address any issues or discrepancies if/when identified by grantors.
• Keep the leadership team informed with detailed and accurate reports including program status on outcome metrics.
• Play a lead role in responding to requests for proposals seeking program funding.

Program Operational Management:

• Ensures program administration, operations and activities adhere with all grantor requirements, grant agreements, legal guidelines, and internal strategic goals and standards.
• Stays in tune with construction industry business and workforce trends to inform current and future training opportunities.
• Tracks data, measurable outcomes, and ensures timely deliverable of goals.
• Plan programs from start to completion involving deadlines, milestones and processes including planning of outreach activities.
• Create balanced score card for Programs department staff and a program dashboard to track goals and timeline; establish consistent, objective program performance standards of accountability.
• Establish measurable successes metrics and tracks program growth.
• Create plans to address any issues or discrepancies if identified by grantors.

General Responsibilities:

• Serve as an ambassador of HACIA’s programs, events and services.
• Stay informed of construction industry trends and barriers to entry.
• Actively promote and educate stakeholders about HACIA and services provided to its participants and members.
• Participate in various HACIA events as required including annual events and monthly membership meetings.
• Performs other related duties as assigned.

Competencies:

To perform the job successfully, an individual should demonstrate the following.

Achievement Focus – Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Project Management Focus – Develops new approaches to meeting organizational needs. Establishes project management delivery standards. Leads project process and progress.

Managing People – Develops subordinates’ skills and encourages growth. Includes subordinates in planning. Makes self available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates’ activities.

Planning and Organization – Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving – Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Reasoning Ability:

Define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Strategic Thinking: Adapts strategy to changing conditions. Analyzes market and competition. Develops strategies to achieve organizational goals. Identifies external threads and opportunities. Understands organization’s strengths and weaknesses.

Language Ability:

Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions f rom managers, customers and the public.

Math Ability:

Work with mathematical concepts such as probability and statistical inference. Apply concepts such as fractions, percentages, ratios and proportions to practical situations such as programs budget development.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: 

• Bachelor’s degree in business management, or related field. Master’s degree preferred.
• Minimum of 5 years’ experience leading grant-funded workforce or business capacity building programs; program administration is strongly preferred. Preference will be given to candidates with experience leading both types of training.
• Minimum of 5 years’ experience in leading departments and leading teams.
• Minimum 3-5 years of experience managing local, state, and/or federal grant budgets. Priority will be given to candidates with State of Illinois grant experience.
• Advanced knowledge of the construction industry’s business and workforce trends is a plus.
• Preference will be given to candidates with experience in project management of multiple initiatives
• At least 3 years working in the non-profit sector or public sector is preferred.

Language Ability:

Excellent written and verbal communication skills in English. Spanish is a plus. Ability and comfortability with public speaking is a must.

Computer Skills:

Proficient in MS Office, particularly Word, Excel, and PowerPoint. Ability to lead usage of data tracking systems such as Salesforce.

Other Required Qualifications include the following:

• Executive professional presence and commitment to represent HACIA in a positive way.
• General understanding of the construction industry is a plus.
• Experience working in membership associations or public serving constituencies is preferred.
• Exceptional attention to detail.
• Ability to cultivate and maintain professional relationships with members, participants, colleagues, and other
• Self-directed, organized, and innovative with a well-developed sense of customer service and professionalism.
• Sensitivity to and ability to work with socially and ethnically diverse communities.
• Highly developed analytical, problem solving, and decision-making skills.
• Ability to travel to various networking, outreach, and programming locations.
• Compassionate, with an ability to exercise sound judgment, discretion, and tact.
• Excellent independent time management skills and the ability to handle multiple concurrent tasks within deadlines.
• Must be able to work independently (as well as on a team) and prioritize in a multi-tasked fast-paced environment.

Work Environment:

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is generally a normal office environment, but there may be occasions that require travel throughout the city and greater Chicagoland area. Employees are expected to work during the Company’s core business hours between 9:00am – 5:00pm. Employees will be given work schedules depending on department and project. The position will require occasional evening work to member events or activities.  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Will be required to use hands to finger, handle or feel as well as reach with hands or arms most of the time. Prolonged periods of moving around event spaces/meeting locations during various events and meetings to prepare, organize, set up event spaces, and to network/build relationships with HACIA members as well as potential partners.  

Benefits:

HACIA offers comprehensive benefits including

• Medical, Dental, and Vision
• Vacation
• Holidays Paid
• Sick Days
• Personal Time Off
• 401k Matching
• Remote Workdays

Disclaimer:

The above job description is intended to describe the general nature of the position and should not be construed as an all-inclusive list of duties, skills, and standards required for the position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed or as assigned by their supervisor.

Equal Employment Opportunity:

Disclaimer: 

The above job description is intended to describe the general nature of the position and should not be construed as an all-inclusive list of duties, skills, and standards required for the position. All employees may be required to perform duties outside of their normal responsibilities f rom time to time, as needed or as assigned by their supervisor.  

Equal Employment Opportunity: 

HACIA is an Equal Opportunity Employer. HACIA hires individuals on the basis of their qualifications and ability to complete the essential requirements and responsibilities of the job to be filled. It is HACIA’s policy to grant equal employment opportunities to qualified persons without regard to race, color, national origin, sex, sexual orientation, gender identity/gender expression, religion, pregnancy, parental status, marital status, age, veterans’ or military status, regardless of how discharged, source of income, credit history, arrest records, or physical or mental handicap or disability, genetic information, or other classification protected by applicable federal, state or local laws. HACIA will provide equal opportunities in all aspects of the employment relationship, including without limitation, recruiting, hiring, compensation, promotion, working conditions, benefits and all other privileges, terms, and conditions of employment. All employment decisions are made based on availability, qualifications, ability, merit and/or other legitimate factors consistent with principles of equal employment. 

Additional disclaimer: only resumes with cover letters will be reviewed.