About HACIA:
Founded in 1979 as a non-profit 501 (c) (6) organization, the Hispanic American Construction Industry Association (HACIA) is a construction advocacy, training, and membership organization. With over 300 members, HACIA provides a range of technical and supportive services to assist minority, women, veteran, and disadvantaged business enterprises (M/W/V/DBE) in addition to workforce development training in the construction and professional services industries. HACIA believes that all qualified construction businesses and individuals should have equal access to opportunities and education; and, therein, strives to build diversity and inclusion that strengthens the industry. HACIA’s mission focuses on ensuring the equitable participation of its members and inclusion of diverse business practices in the construction industry, while also promoting growth, quality of work, professionalism, and integrity.
Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Follows outreach and recruitment plan set by Program Managers, with the goal of maximizing participation of programs.
- Researches and conducts outreach to community services, colleges, other partner organizations, employment agencies, recruiters, media, and internet sites to identify potential program participants.
- Establish recruiting requirements for training participants.
- Build a robust pipeline of prospective training participants.
- Presents program information, opportunities, and benefits.
- In coordination with the Program Manager, assist with application intakes, schedule and conduct applicant interviews, track participation and progress.
- Arranges applicants interviews by coordinating schedules.
- Gathers and prepares required documents and information for reports and invoice submittals as detailed in the agreement between the organization and the client.
- Builds and maintains rapport with program participants and provides assistance to training participants as needed.
- Ensures that deliverables are being made.
- Is knowledgeable about HACIA U programs and other training opportunities to share with participants.
- Communicates and meets with HACIA members, outside companies and vendors and other key stakeholders.
- Other key relationships will need to be managed and developed including with HACIA Members, the business community at large and other related business organizations.
- Performs other duties as assigned.
Competencies:
To perform the job successfully, an individual should demonstrate the following:
Communications – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Customer Service – Accepts criticism and feedback. Adapts to change. Changes approach or method to best fit the situation. Manages competing demands. Establishes and maintains effective relations. Builds rapport and establishes trust. Respond promptly to participant needs.
Dependability – Commits to doing the best job possible. Follows instructions, responds to management direction. Keeps commitments and meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
Managing Participant Focus – Develops new approaches to meeting participants needs. Establishes participant service standards. Monitors participants satisfaction and promotes participant focus. Provides training in participant service delivery.
Planning and Organization – Integrates changes smoothly and plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Problem Solving – Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Quality – Applies Feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Education/Experience:
Bachelor’s degree in education, social work, counseling, or related field from four-year college or university with minimum two years related experience; or equivalent combination of education and experience.
Language Ability:
Good written and verbal communication skills in English. Fluency in Spanish is a plus.
Computer Skills:
Proficient in MS Office particularly Word, Excel and Powerpoint.
Other Required Qualifications
- Preference working in a non-profit office or similar environment.
- Experience in economic development, working with small businesses, or workforce training is a plus, but not required.
- General understanding of the construction industry is a plus but not required.
- Experience working with adult learners in need of job placement or small businesses is preferred.
- High level of organizational skills.
- Ability to work alone and prioritize within a team environment.
- Utilize considerable judgment and initiative to resolve problems and make recommendations.
- Excellent project management and communication skills.
- Self-driven, highly motivated energetic and familiarity working in a fast-paced, dynamic environment.
- Strong communication skills, written and verbal.
- Customer service orientated; experience in dealing with businesses is preferred.
- Proficiency with Microsoft-based computer applications is required.
- Excellent phone and interviewing skills for program recruiting.
- High level of professionalism and ability to utilize discretion when needed.
- An automobile and valid driver’s license is a plus, as travel throughout the greater Chicagoland area is required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily will work in an office setting and may require travel throughout the city and greater Chicagoland area. The work environment is generally quiet to moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Will be required to use hands to finger, handle or feel as well as reach with hands or arms most of the time.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
BENEFITS:
- Medical, Dental, and Vision
- Vacation
- Holidays Paid
- Sick Days
- Personal Time Off
- 401k Matching
- Remote Workdays