Inside/Outside Sales Representative

The Inside/Outside Sales Representative will be responsible for generating new business opportunities, maintaining strong relationships with existing clients, and providing exceptional customer service.

  • Company: Royal Crane Service, Inc.
  • Location: Markham, IL
  • Employment Type: Full Time
  • Date: 08/14/2024
  • Industry: Construction Equipment

About Royal Crane Service, Inc.

Royal Crane Service, Inc. is a leading provider of crane rental services, specializing in delivering safe, efficient, and reliable solutions to our clients across various industries. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of each project.

Responsibilities

The Inside/Outside Sales Representative will be responsible for generating new business opportunities, maintaining strong relationships with existing clients, and providing exceptional customer service. This role will involve a combination of inside sales tasks, such as managing customer inquiries and developing quotes, as well as outside sales activities, including client visits, site assessments, and networking events.

Key Responsibilities:

  • Business Development: Identify and pursue new business opportunities through cold calling, networking, and lead generation. Develop and maintain a robust pipeline of potential clients.
  • Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Serve as the primary point of contact, ensuring client needs are met with exceptional service.
  • Site Assessments: Conduct on-site assessments to understand client requirements and determine the appropriate crane services needed. Provide clients with accurate and competitive quotes based on project specifications.
  • Sales Planning: Develop and execute strategic sales plans to achieve company revenue targets. Monitor market trends, competitor activities, and customer needs to identify opportunities for growth.
  • Proposal Development: Prepare and present professional proposals to clients, highlighting the benefits of Royal Crane Service, Inc.’s offerings. Customize proposals based on client-specific needs and project requirements.
  • Cross-Department Collaboration: Work closely with the operations and logistics teams to ensure seamless service delivery. Coordinate with project managers to align sales efforts with project timelines and resource availability.
  • Sales Reporting: Maintain accurate records of sales activities, client interactions, and project details in the company’s CRM system. Provide regular reports on sales performance and market insights to management.
  • Customer Support: Address client inquiries, concerns, and issues promptly and professionally. Ensure client satisfaction throughout the sales process and beyond.
  • Networking: Attend industry events, trade shows, and networking functions to promote Royal Crane Service, Inc. and build connections with potential clients.

Qualifications:

  • Proven experience in sales, preferably in the crane, construction, or heavy equipment industry.
  • Strong understanding of crane services, rigging, and lifting solutions.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain lasting relationships with clients.
  • Strong negotiation and problem-solving skills.
  • Self-motivated and goal-oriented with a track record of meeting or exceeding sales targets.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Valid driver’s license and ability to travel as required.

Compensation:

Competitive salary with commission opportunities, along with benefits including health insurance, retirement plans, and paid time off.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter to sales@royalcrane.us or JohnM@royalcrane.us with the subject line “Inside/Outside Sales Representative Application.”

Royal Crane Service, Inc. is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We are committed to creating an inclusive and diverse workplace.